1. Acceptance of Terms

By using the website of Global Technology Leadership Center for Auto Maintenance or booking our services, you agree to these Terms and Conditions. If you do not agree, please do not use the website or our services.

2. Services

We provide the car maintenance and repair services listed on our Services page. We may change or stop any service, or change working hours, without prior notice. Current working hours: Saturday to Thursday, 8:00 AM to 8:00 PM; closed on Friday.

3. Bookings and Appointments

• A booking request made through the website is not confirmed until we contact you to confirm the appointment
• Please tell us in advance if you need to change or cancel an appointment
• We may need to reschedule for operational reasons, and we will contact you to arrange it

4. Inspection, Estimates, and Approval of Work

• After inspection we give an estimate of cost and time. The estimate may change if additional faults are found, and we will contact you before any additional work
• We do not start work without your approval (or your insurance company’s approval for insurance claims)
• Parts availability may affect repair time
• Inspection and diagnosis fees may apply if you decide not to proceed with the repair, as agreed in advance

5. Payment

Payment is due on collection of the vehicle or as agreed in writing. We may ask for an advance payment for spare parts or larger jobs. For insurance claims, the customer is responsible for any amount not covered by the insurer (such as deductibles or exclusions).

6. Your Vehicle and Belongings

• We handle your vehicle with care and record its condition on arrival
• Please do not leave valuables or personal documents in the vehicle. We are not responsible for items left inside
• You must collect your vehicle within [number] days of our notice that the work is complete; storage fees of [amount] may apply after that

7. Spare Parts and Warranty

• We supply genuine or high-quality alternative parts depending on your choice and availability, and explain the options before installation
• Warranty is limited to the period and conditions stated for each job or part: [warranty period]. It does not cover faults caused by misuse, accidents, repairs by others, or normal wear and tear

8. Pre-Purchase Inspection

Inspection reports reflect the condition of the vehicle at the time of inspection, as far as it can be reached and checked without dismantling. They are a technical opinion, not a guarantee that the vehicle is free of future faults. The final buying decision is yours.

9. Vehicle Transfer

We transport your vehicle at your request and with your approval, with reasonable care during loading and transport. Please tell us about any existing damage before pickup. Fees and timing are agreed in advance depending on location.

10. Insurance Claims

We coordinate with insurance companies when you ask us to. Acceptance of a claim, the extent of cover, and its duration are decided by the insurer and your policy.

11. Limitation of Liability

We are responsible for our work in accordance with applicable law. We are not liable for indirect losses, losses caused by circumstances beyond our control, or incorrect information you provide. Our liability does not exceed the value of the service concerned, except where the law requires otherwise.

12. Website Use and Intellectual Property

All content on this website, including text, logos, and images, belongs to the Center or its owners and may not be copied or used without written permission. Vehicle brand names and logos (Mercedes-Benz, Audi, Porsche, Bentley, Land Rover, BMW) belong to their respective owners. They are shown only to indicate the brands we service, without implying any agency or official approval .

13. Governing Law

These terms are governed by the laws of the Kingdom of Saudi Arabia, and the competent authorities there will handle any dispute that may arise.

14. Changes to These Terms

We may update these terms from time to time. Continuing to use the website after changes are posted means you accept them.

15. Contact Us

Email aishan@gtlc-sa.com — phone 0503354577 | 0560450151 — National Address: EEDB4175